Acceptable Use Policy
This policy sets what you may and may not do on SHUP8. It forms part of the Terms & Conditions. Breaking it can lead to removal of content or closure of your shop.
1. Prohibited products and services
- Illegal goods or services, narcotics and drug paraphernalia, weapons, ammunition, explosives and related parts.
- Counterfeit, stolen, cloned or pirated goods; copied designer brands; unlicensed software, media or accounts.
- Prescription or controlled medicines without proper licence; products making false health or cure claims; unregistered food, drugs or cosmetics where registration is required (for example NAFDAC).
- Adult sexual content, sexual services, or anything involving the sexual depiction of minors.
- Financial schemes: unlicensed investment, forex or crypto “doubling”, Ponzi, pyramid or get-rich-quick offers; unlicensed lending; fake certificates, results or identity documents.
- Human beings or body parts, endangered species or protected wildlife.
- Hate, extremist or violent content, or products that promote violence.
- Gambling or lotteries without the required licence.
- Stolen data, hacking tools, malware, or services that help people commit fraud.
2. Prohibited conduct
- Deceiving customers: fake products, fake reviews, fake prices, taking payment without delivering.
- Impersonating another person, brand or SHUP8; using another person’s logo, photos or shop name without permission.
- Sending spam or unsolicited bulk messages, or using customer data for purposes the customer did not agree to.
- Harassing, threatening or discriminating against anyone.
- Attempting to hack, overload, probe or scrape the platform, or bypassing plan limits or fees.
- Using SHUP8 to launder money or to evade sanctions or tax.
- Creating multiple accounts to evade a suspension.
3. In-person meetings and offline sales
If you meet customers or hand over goods in person, you are responsible for lawful conduct and for your own and your customers’ safety. SHUP8 does not verify identities or locations. Do not use the platform to arrange illegal exchanges, and do not threaten, coerce or harm anyone. We may act on credible reports of unsafe or unlawful behaviour connected with a shop.
4. Reporting a shop or product
To report a violation, email [email protected] with the shop address, what is wrong and any evidence. For intellectual property complaints, follow section 9 of the Terms.
5. How we enforce this policy
- We may remove products or content, limit features, hold a shop for review, suspend or close an account, and withhold our own services. Serious or unlawful violations may lead to immediate suspension.
- We may cooperate with the police, regulators and payment providers, and share relevant information as the law permits.
- Where practicable we will tell you what happened and why. You may reply to [email protected] within 14 days to explain or appeal, and we will review it in good faith.
- Repeat or serious violations can lead to permanent closure without refund of fees already paid.